About Us

Farnham Mill Nursing & Dementia Home is truly a family concern.

The first home, Woodlands, was established in 1976 when Gillian Lee first started to look after her Grandmother, when she was unable to find alternative suitable residential accommodation for her.

As that proved to be a success Gill, a trained Nurse, decided to take in more Residents. She had an extension built to her home and the rest, as they say, is history. Hill Brow was purpose designed and built in 1986.

Alison, her daughter, also trained as a Nurse and holds a degree in Nursing from City University / St Barts Hospital, London with a Diploma in Elderly Care. She left the NHS as Ward Manager of an elderly care unit at The Royal Free Hospital when she assumed control of both homes following her mother’s retirement in 1998.

Alison’s family are involved in the homes’ activities. So, we may be looking forward to a third generation of the family to lead the way!  Alison’s daughter Anna has been working in the homes for the last 5 years.

Meet the Lee family, who have specialised in elderly care for over 40 years.

Meet the Lee family who have specialised in elderly care for over 40 years

The family’s commitment for over 40 years, has been to provide the very best care for the elderly, whatever their needs. This has been paramount and has been rewarded by achieving Excellent status in numerous CQC inspections and Environmental Health inspections.

Hill House opened in August 2011, followed by Farnham Mill in June 2018. Both are state of the art purpose-built nursing and dementia homes. Here we aim to offer the highest level of care with the best facilities in a comfortable and friendly environment.

Farnham Mill Nursing & Dementia home continues the family’s tradition of delivering exceptional care for the elderly in Farnham.

Ethos and Facilities

Farnham Mill is designed to bring new standards of comfort and care for the elderly in Farnham. Every feature and element of its design and ethos has been thought through to offer both a comfortable and stimulating environment.

At Farnham Mill we employ a high staff to resident ratio, meaning our staffing levels are amongst the best in the care sector. Every member of our staff is encouraged to think of themselves as an important member of a strong team and to care for our residents as if they were their own family. Always putting the residents care, respect and dignity above all else.

It’s the Lee’s family belief that a nursing home is only as good as the staff who work there.

With over 40 years’ experience and local knowledge we only want to employ the best nurses, carers and other members of staff. We invest in the training and development of our staff and have always been proud of our belief that staff should receive a fair good rate of pay for the important work they do. These beliefs are one of the reasons we are a happy place to work and live in.

Farnham Mill opened in 2018 to carry on the family’s tradition of providing the very best care for the elderly in Farnham.

Careers and staff

At Farnham Mill our most important asset is our staff. Alison Lee is renowned for saying ‘A nursing home is only as good as the staff who work in it’.

We are extremely proud of all of our staff who work in our homes and the fact that in over 40 years we have not used agency staff. Our reputation for being a progressive employer who invests in the training and development of our staff, alongside being one of the best payers in the care sector means we attract high quality staff.

A large team of qualified assessors and teachers helps to develop our staff and all relevant training is funded up to degree level. Eight of our Managers have progressed up from starting as care assistants or nurses.

It is our aim to promote our members of staff to grow and develop with us as we understand that it is the staff and people who work for us that makes the home a happy place to work and live.

In 2018 we won the Inspire Family Business of the Year for Hampshire Award, for the way we have developed and promoted our staff within the homes. In 2013 we were awarded Investors in People Gold Award. This award recognises our commitment to our staff, their training and development. In November 2011, we won the Hampshire Inspire Employer of the Year Award, our homes were recognised for the development and welfare of our staff.

We do not use agency staff, and we are always fully staffed.  Great pride is taken that we pay way above the national living wage and offer all our team additional bonuses and staff benefits.

Charities

Families Supporting Care was established in 2011 by the Lee Family and relatives of the residents of Woodlands and Hill Brow. Its aim is to help support residents whose circumstances have changed or whose money has depleted over time.

Over the last 10 years the charity has helped and supported over 60 different residents to stay in their long term chosen care home, with the staff that they know in the home that they love.

Funds are raised through a number of regular social events held throughout the year in the four different homes. In addition to this the Lee Family and a number of relatives have donated to and supported the charity.

If you would like to know more about the charity, please talk to one of the home managers or if you would like to help, please contact Helen Gould the Charity Secretary on Helengould@hotmail.co.uk.

Farnham Mill is designed to bring new
standards of comfort and care for your loved ones

Call us to discuss your needs or to arrange a visit

01252 850 236

Brochure

Download our brochure for more information

9.9

Read our fantastic reviews on the UK's leading care home review website

Brochure

Download our brochure for more information

9.9

Read our fantastic reviews on the UK's leading care home review website